Privacy Policy

When you create an account, place an order, or contact us, we collect your name, email address, phone number, shipping address, and order history. Payment details are processed by our payment providers and are never stored on our servers.

We use your information to fulfill and ship orders, provide order status updates, respond to support requests, maintain your account, and — only with your consent — send marketing communications.

Marketing emails and text messages are strictly opt-in. We only send promotional emails or SMS messages to customers who have explicitly checked the corresponding consent box during account creation, shown in full below, or in their account settings. Consent is never a condition of purchase.

SMS consent is not shared with third parties or affiliates for marketing purposes. Message frequency varies. Msg & data rates may apply.

You can withdraw consent at any time by unchecking the boxes in your account profile, clicking the unsubscribe link in any email, or replying STOP to any text message. Reply HELP for help.

We share information only with the service providers needed to run our business: payment processors, shipping carriers, and our messaging providers. We do not sell your personal information.

Order records are retained for accounting and legal purposes. We use industry-standard encryption and access controls to protect your data.

You may request a copy, correction, or deletion of your personal data at any time by contacting us through our contact page.

All products sold by Clinical Research Labs are for in-vitro laboratory research use only. Not for human consumption, diagnostic, or therapeutic use.