Clinical Research Labs

Terms & Conditions

Last updated: September 2026

Agreement to terms

By accessing this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use this site or purchase our products.

Research use only

All products sold by Clinical Research Labs are intended strictly for in-vitro laboratory research purposes. They are not for human consumption, diagnostic use, therapeutic use, or any form of administration to humans or animals. By purchasing, you confirm that you are a qualified researcher or laboratory professional and will use products only in compliance with applicable laws and institutional guidelines.

Account registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these terms.

Orders & payment

All orders are subject to acceptance and availability. Prices are listed in U.S. dollars and do not include shipping or applicable taxes unless stated. Payment must be received before orders are processed and shipped. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, misuse, or violation of research-use-only terms.

Shipping & delivery

Shipping costs are calculated at checkout based on destination, weight, and selected shipping speed. Delivery estimates are provided by carriers and are not guaranteed. Risk of loss passes to the buyer once the package is handed to the carrier. You are responsible for providing an accurate, deliverable shipping address.

Returns & refunds

Due to the nature of research products, all sales are final unless the product arrives damaged, defective, or incorrect. If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos and order details. Refunds, if issued, will be processed to the original payment method.

Email & SMS communication consent

By providing your email address and/or mobile phone number, you consent to receive order-related communications, including confirmations, shipping updates, and support responses. Promotional emails and SMS messages are sent only to customers who have explicitly opted in through their account settings.

Consent to promotional messaging is never a condition of purchase. Message frequency varies. Msg & data rates may apply. You may opt out of promotional emails at any time by clicking the unsubscribe link, and of SMS by replying STOP. Reply HELP for assistance.

Intellectual property

All content on this website — including logos, product images, text, graphics, and data — is the property of Clinical Research Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of liability

To the fullest extent permitted by law, Clinical Research Labs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or purchase of products. Our total liability for any claim shall not exceed the amount paid for the specific order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Clinical Research Labs, its owners, employees, and affiliates from any claims, damages, or expenses arising from your misuse of products, violation of these terms, or infringement of any third-party rights.

Governing law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising under these terms shall be resolved exclusively in the state or federal courts located in Florida.

Changes to terms

We may update these Terms & Conditions at any time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised terms.

Contact us

If you have any questions about these Terms & Conditions, please contact us through our Contact page.